Terms of service

Overview

This website is operated by Primo Workz LLC. Throughout the site, the terms “we”, “us”, and “our” refer to Primo Workz. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including all policies referenced herein.

If you do not agree to these Terms, you may not access or use the website or our services.

We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of those changes.

Our store is hosted on Shopify.

Online Store Terms

By using this site, you represent that you are at least the age of majority in your state of residence.

You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws.

Any breach of these Terms may result in immediate termination of access to our services.

General Conditions

We reserve the right to refuse service to anyone at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the site or services without express written permission.

Product Information & Availability

We make every effort to ensure product descriptions, images, and pricing are accurate. However:

  • Product colors may vary based on screen display
  • Product specifications may change without notice
  • Availability is not guaranteed

We reserve the right to limit quantities, discontinue products, or cancel orders at our discretion.

Product Use & Limitation of Liability

Products sold by Primo Workz are intended for general consumer use.

By purchasing and using our products, you agree:

  • You are responsible for ensuring proper fitment and compatibility with your vehicle
  • Products must be used in a safe and intended manner

To the fullest extent permitted by law:

  • Primo Workz is not liable for any damage to vehicles, personal injury, or incidental or consequential damages arising from use or misuse of our products
  • Total liability shall not exceed the amount paid for the product

Orders, Billing & Account Information

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

  • Suspected fraud
  • Unauthorized reseller activity
  • Errors in pricing or availability

You agree to provide accurate billing and shipping information and to keep it updated.

Shipping & Delivery

All shipping timeframes are estimates and are not guaranteed.

Once an order has been transferred to the carrier:

  • Risk of loss transfers to the customer
  • Primo Workz is not responsible for shipping delays, carrier issues, or lost packages

Orders marked as delivered by the carrier are considered fulfilled.

Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses are not eligible for replacement or refund.

Returns & Refunds

All returns and refunds are governed by our Returns & Refund Policy:
https://www.primoworkz.com/policies/refund-policy

We reserve the right to:

  • Deny returns that do not meet eligibility requirements
  • Apply restocking fees
  • Refuse refunds for used, damaged, or incomplete returns

Chargebacks & Fraud

By completing a purchase, you agree:

  • To contact Primo Workz before initiating a chargeback
  • Not to file fraudulent disputes

We reserve the right to dispute all chargebacks with supporting documentation, including delivery confirmation and policy acceptance.

Customers who engage in chargeback abuse may be restricted from future purchases.

Third-Party Tools & Links

We may provide access to third-party tools or links. These are provided “as is” without warranties or endorsement.

We are not responsible for any third-party content, services, or transactions.

Intellectual Property

All content on this site, including product designs, images, branding, copy, and logos, are the property of Primo Workz and may not be used or reproduced without written permission.

Marketing Communications

By providing your email or phone number, you agree to receive transactional and marketing communications from Primo Workz.

You may opt out at any time.

Errors & Inaccuracies

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been placed.

Prohibited Uses

You may not use the site:

  • For unlawful purposes
  • To violate intellectual property rights
  • To transmit malicious code
  • To collect or misuse personal data

We reserve the right to terminate access for violations.

Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted or error-free service.

Limitation of Liability

To the fullest extent permitted by law, Primo Workz shall not be liable for any indirect, incidental, punitive, or consequential damages, including loss of profits, revenue, or data.

Indemnification

You agree to indemnify and hold harmless Primo Workz and its affiliates from any claims, damages, or expenses arising from your use of the site or violation of these Terms.

Force Majeure

We are not liable for delays or failure to perform due to events beyond our control, including:

  • Carrier disruptions
  • Supply chain issues
  • Natural disasters
  • Government actions

Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of those changes.

Contact Information

For questions regarding these Terms:

service@primoworkz.com
Primo Workz LLC